Guest completing a self-service check-in at a Kiotel station in a hotel lobby

Revenue & property management

Keep revenue and property administration on track.

Kiotel supports recurring hotel administration across rate and inventory updates, OTA and extranet activity, cash reporting, and other configured property-management workflows. Reduce repetitive administrative work and maintain more consistent visibility across the systems operators use to manage their properties.

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Reduce administrative work

Move recurring system updates and reporting activities through defined processes.

Improve data consistency

Apply more consistent procedures across rates, inventory, reports, and property systems.

Support operator visibility

Help owners and managers maintain oversight of recurring administrative activity.

PROPERTY ADMINISTRATION

Support the recurring work behind hotel performance.

From rate updates to cash reporting, recurring administration runs through the systems and approvals your property already uses.

Rate updates

Support approved rate updates across configured hotel systems based on property instructions.

Inventory management

Assist with configured room availability and inventory-management workflows.

OTA and extranet administration

Support recurring updates and administrative work across selected online travel agency and partner portals.

Cash reporting

Help organize and prepare configured cash and transaction reporting workflows.

Reservation administration

Support approved recurring reservation and property-administration activities.

Property reporting

Create more consistent reporting and visibility for supported operational and administrative work.

Multi-property support

Apply standardized procedures across a portfolio while maintaining property-level requirements and approvals.

HOW IT WORKS

A managed process built around your systems.

Four steps, from documenting today's process to reporting on the work once it runs.

Document the current process

Review the systems, reports, approvals, schedules, and people involved in the recurring workflow.

Kiosk screen showing a reservation lookup with a matched guest result

Define authority and controls

Establish what Kiotel may update, what requires property approval, and how exceptions should be handled.

Kiosk screen scanning a passport inside an alignment frame

Configure the workflow

Kiotel performs or supports configured activities using the approved process and available system access.

Kiosk screen with a live Kiotel agent on video

Maintain reporting and oversight

Supported activity is documented or reported based on the property's operating requirements.

Kiosk screen confirming check-in with a room key being dispensed

KEEP OPERATORS FOCUSED ON HIGHER-VALUE WORK

Spend less time moving information between systems.

Owners and managers often spend significant time making recurring updates, reviewing portals, preparing reports, and following up on administrative work. Kiotel helps hotels create a more structured approach to these activities so operators can spend more time on:

Improving property performance

Elevating the guest experience

Leading and developing teams

Managing vendor relationships

Making informed revenue decisions

Growing the portfolio

Kiotel follows the property’s approved policies and instructions. The hotel retains responsibility for pricing strategy, financial decisions, regulatory compliance, and final approvals.

COMPATIBILITY

Works with what you already run.

Kiotel connects to supported PMS, payment, and door-lock systems. Compatibility is confirmed during the property review, before you commit to anything.

CONNECTED CAPABILITIES

What our clients says

"Integrating Kiotel's kiosks into both our mid-scale hotels in town has truly revolutionized our operations. At Quality Inn and Super 8, we've eliminated missed reservation calls entirely. Plus, with our front desks now operating on a completely cashless basis, transactions are smoother and more secure than ever. Huge thanks to Kiotel for these amazing enhancements!"

Sanjay P.

Hotel Operator, Illinois

"Implementing Kiotel was a game-changer for our extended stay hotel. We now have 24/7 front desk service, our guests now enjoy unparalleled convenience and support, knowing that assistance is available at any hour. What's remarkable is that this enhancement not only elevated our service standards but also led to a noticeable reduction in overhead costs. It was a strategic move that not only improved our operational efficiency but also elevated the overall guest experience."

Ben S.

Extended-Stay Operator, Indiana

"We use Kiotel across multiple properties, and they have become a true extension of our team. They have helped us create a smoother check-in experience for our guests while reducing the operational burden on our staff behind the scenes. What sets Kiotel apart is the partnership. Their team understands how our properties operate, stays closely connected, and works alongside us to solve problems as they come up."

Jay P.

Hotel Operator, Wisconsin

Frequently asked questions

Have additional questions? Get in touch with our operations team anytime.

Is Kiotel a hotel property management system?

No. Kiotel works with supported hotel systems and provides operational and administrative support around configured workflows.

Does Kiotel set hotel pricing?

Kiotel may support approved rate-update workflows, but the hotel retains authority over pricing strategy, rates, restrictions, and final decisions.

Can Kiotel manage OTA extranets?

Kiotel can support configured administrative workflows across selected OTA and extranet systems. The supported scope is confirmed during discovery.

Can Kiotel support more than one property?

Yes. Kiotel can support recurring workflows across multiple properties while maintaining property-level rules, credentials, and approvals.

What reporting does Kiotel provide?

Reporting depends on the selected services and workflows. Kiotel can provide visibility into supported administrative activity, exceptions, and completed work.